Thursday, August 23, 2007

Balancing Sales and Service in a Call Center

Generating sales for any organization can be a challenge. When it is to happen in a call center that has traditionally focused on service, the challenges can seem insurmountable. This does not have to be reality, however. Call centers can generate significant sales and profits, but it does not come easily or immediately.

http://www.ecommercetimes.com/story/58760.html

# posted by ukcomm : 10:10 AM
Comments:
Great post! This is indeed a helpful one. I am hoping to drop by soon and read more of your articles. Thank you so much for the share. Keep it up and more power.

Danielle

Order taking service
# posted by Blogger Unknown : 4:39 AM
 
I am hoping to drop by soon and browse a lot of of your articles...

Call Center Outsourcing | Call Centre Outsourcing Company
# posted by Blogger Unknown : 4:13 AM
 
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