Saturday, September 23, 2006

HELPING CREATE A BALANCE BETWEEN TECHNOLOGY AND HUMANS

NomKa Call Centers discusses how it is using its customer service representatives to better understand how to balance technology and humans. NomKa is gathering key information from its customer service representatives to meet the needs of its customers when using automation.


http://www.24-7pressrelease.com/view_press_release.php?rID=19180


Call Center

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