Saturday, September 23, 2006
HELPING CREATE A BALANCE BETWEEN TECHNOLOGY AND HUMANS
NomKa Call Centers discusses how it is using its customer service representatives to better understand how to balance technology and humans. NomKa is gathering key information from its customer service representatives to meet the needs of its customers when using automation.
http://www.24-7pressrelease.com/view_press_release.php?rID=19180
Call Center
http://www.24-7pressrelease.com/view_press_release.php?rID=19180
Call Center
Labels: call center, call center outsourcing, call centers, inbound call center
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